Canceling an on-hold bank transfer order

Cancel an unpaid bank transfer order that is currently on hold in the JMP Store.

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1. Log in to your JMP Store account and navigate to My Orders.

2. Locate the on-hold order you want to cancel and click View Order in the Action column.
   

3. Click Cancel Order at the top of the page.
   

4. A confirmation message will appear. Click Confirm to cancel the order or Cancel to return without making any changes.
   

5. Once the cancellation is complete, the order status will change from On Hold to Canceled.
   

That's it! Your bank transfer order has been canceled.

Note: If a bank transfer is already in progress, the funds will be credited to your virtual bank account. If you would like to request a refund, please contact store@jmp.com.