Canceling an On-Hold Bank Transfer Order

Cancel an unpaid bank transfer order that is currently on hold in the JMP Store.

background-image
style
blue-purple-gradient, background-image-narrow, text-light, text-large
  1. Log in to your JMP Store account and navigate to My Orders.
  2. Locate the on-hold order you want to cancel and click View Order in the Action column.
    step-2-cancel-on-hold-order.png
  3. Click Cancel Order at the top of the page
    step-3-cancel-on-hold-order.png
  4. A confirmation message will appear. Click Confirm to cancel the order or Cancel to return without making any changes.
    step-4-cancel-on-hold-order.png

  5. Once the cancellation is complete, the order status will change from On Hold to Canceled.

    step-5-cancel-on-hold-order.png

That's it! Your bank transfer order has been canceled.

Note: If a bank transfer is already in progress, the funds will be credited to your virtual bank account. If you would like to request a refund, please contact store@jmp.com.

style
section-padding-large, image-size-75