Jeff Perkinson is the Director of JMP Customer Care. He began his career supporting the first version of JMP with SAS Tech Support in 1989. Over the past 30 years using JMP, Perkinson has gained extensive experience in the areas of predictive modeling, design of experiments, data manipulation and data visualization. As Director of Customer Care, he focuses on working to ensure that each JMP user has the tools needed to get the most out of JMP. A graduate of the University of North Carolina at Chapel Hill, Perkinson received Six Sigma Black Belt training at North Carolina State University. Ask him about his time at SouthPeak Interactive, a SAS subsidiary that produced video games.