Quality of manufactured goods continues to be of critical importance for organizations intent on remaining competitive in today’s global marketplace. Reliability of products and processes is a critical component of the quality equation. In the words of Dr. Bill Meeker, “Reliability is quality over time.”
This paper focuses on the general area of reliability growth, whose goal is to increase product and process reliability. We engage in a general discussion of the reliability growth methodology and describe some of the technical details behind the methodology.