A Commitment to Quality

Since 1989, the JMP business unit of SAS has continued to refine a research-centric process built on development partnerships with customers in key industry segments and leading researchers in universities and academic circles.

JMP Research and Development shares the central mission, philosophy and software development lifecycle established by SAS. All of the information in The Quality Imperative about SAS personnel, privacy issue and work environment pertains equally to JMP.

About JMP® Software

JMP dynamically links statistics with graphics, enabling our customers to interactively explore, understand and visualize data. Designed for anyone who wants to discover relationships and patterns in his or her data, JMP provides a comprehensive environment for exploratory data analysis, statistical modeling and experimental design (or design of experiments) in a single package.

Moreover, JMP is designed to work with other SAS software in the SAS Business Analytics Framework, providing an interface to submit SAS code and interpret SAS results. JMP can also read and create SAS data sets, text files, Excel files and access many relational databases using Open Database Connectivity (ODBC).

The JMP® Development Process

The foundations of the JMP development process are frequent customer contact; prototype releases as code is being developed; and open, informal communication between customers and senior development staff in the JMP development and marketing teams.

The JMP development process is innovative, iterative and highly collaborative. Sales success and customer longevity in key industry segments are strong evidence of the success of this philosophy of development.

To read more about JMP R&D’s development process and commitment to quality, download the white paper JMP® Research and Development: A Process for Quality (PDF).

Numerical Accuracy

One of the most critical quality issues in software development, especially for analytical software, is the accuracy and reliability of results. In this context, accuracy is the degree of agreement between the reported result and the true value.

JMP uses a variety of methods to see, to the extent possible, that the software produces accurate, reliable and numerically precise results. One of these methods is comparison with the National Institute of Standards and Technology Statistical Reference Data sets (StRD). Read more about the results of this testing in these white papers:

Operational Qualification and Installation Qualification

To assist customer validation or operational qualification (OQ) efforts, JMP provides a set of tests based on the StRD in an extensible framework, available for download.

JMP also provides a tool for verifying that JMP software has been installed and maintained to the manufacturer’s specifications. This tool verifies the integrity of each installed file and provides a report detailing the results.

If you have questions about the JMP quality initiatives and validation, please contact our quality specialists.