Problem Note 63706: JMP® Clinical 7.0 can crash when adding a study or refreshing study metadata
When attempting to add a study or refresh study metadata, JMP® Clinical can crash. The crash might be due to specification of a Universal Naming Convention (UNC) path, which uses double slashes or backslashes to precede the name of the computer.
Go to the Settings tab, then click on the Manage Configurations button to examine the path settings. If <userLocal> or /user/clinical/output contains a UNC path, change it to a path with a network drive to resolve the issue.
A fix is included in the JMP® Clinical 7.0.1 hotfix.
Operating System and Release Information
| JMP Software | JMP Clinical | Microsoft® Windows® for x64 | 7.0 | 7.1 | | |
| Microsoft Windows 10 | 7.0 | 7.1 | | |
| Windows 7 Enterprise 32 bit | 7.0 | 7.1 | | |
| Windows 7 Enterprise x64 | 7.0 | 7.1 | | |
| Windows 7 Home Premium 32 bit | 7.0 | 7.1 | | |
| Windows 7 Home Premium x64 | 7.0 | 7.1 | | |
| Windows 7 Professional 32 bit | 7.0 | 7.1 | | |
| Windows 7 Professional x64 | 7.0 | 7.1 | | |
| Windows 7 Ultimate 32 bit | 7.0 | 7.1 | | |
| Windows 7 Ultimate x64 | 7.0 | 7.1 | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
A UNC (universal naming convention) path is not honored in the user/clinical/output path.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-02-21 09:08:27 |
| Date Created: | 2019-02-20 17:07:06 |
