Ensure Delivery of E-mail from JMP and SAS

An increasing number of e-mail clients (Outlook, AOL, Hotmail, etc.) are including spam blockers that can affect delivery and display of some e-mail messages. This means that some of our e-mail communications might not reach you, or they might be displayed without images.

To ensure that you continue receiving your e-mail or your subscriptions, and that they display properly, we recommend adding JMP and SAS to your list of safe senders. Here are some instructions to help you do that:

Outlook 2003

You have several options from which to choose:

Go to "Actions" on your e-mail menu bar. Select "Junk E-mail" from your pulldown menu. Select "Add Sender's Domain to Safe Senders List."
Right-click in the message and select "Add the Domain to Safe Senders List."
Go to Tools on the menu bar. Select "Options" in the pull-down menu. Under "Preferences", select "Junk E-mail." Then click on the "Safe Sender" tab. Click the "Add" button. Type "@jmp.com" and "@sas.com" in the text box.

Outlook Express

Go to "Actions" on your e-mail menu bar. Select "Junk E-mail" from your pulldown menu. Select "Add Sender's Domain to Safe Senders List."
Right-click in the message and select "Add the Domain to Safe Senders List."
Go to Tools on the menu bar. Select "Options" in the pull-down menu. Under "Preferences," select "Junk E-mail." Then click on the "Safe Sender" tab. Click the "Add" button. Type "@jmp.com" and "@sas.com" in the text box.

AOL 9

You can do either of the following:

Add the e-newsletter mail address to your address book.
Reply to the newsletter. If you reply to your email, AOL will automatically put the e-newsletter address in your address book.

AOL 8

Open the e-mail.
Click the "Add Address" icon on the right.
The e-mail address is pre-populated in the "Contact Details" pop-up.
Verify that the pre-populated information is correct.
Click "Save."

MSN Hotmail

Go to the "Options" page.
On the left side of the page, click "Mail," and then click "Junk E-Mail Protection."
Click "Add Senders to Safe List."
Type "@jmp.com," and then click "Add."
Do the same for "@sas.com."

Yahoo! Mail

Use the "Not Spam" button to report messages you want in your Inbox that were delivered to your Bulk folder.

Earthlink

If you have the e-newsletter e-mail address in your Address Book, Earthlink will not block it.

Go to your Address Book, click the "Add" button. You only need to enter the e-mail address under Internet Information.

Gmail

Open the e-mail.
Click "More Options" in the e-mail header.
Click "Add Sender to Contact List."