What's in it for my organization?
- Empower all areas of your organization to be data driven.
- Boost reproducability and get to market faster.
- Accelerate digital transformation initiatives.
- Be known as an analytics leader that retains and attracts top talent.
What's in it for me?
- Achieve recognition as a change agent in your organization.
- Demonstrate value and ROI to key stakeholders.
- Develop new skills and benefit from the change you seek.
- Empower others to perform their own analyses, multiplying the influence of data on decisions.
Build a strong, cross-functional team of Analytic Advocates.
Identify challenges, build compelling use cases and define metrics of success that clearly align to business objectives.
Develop a data infrastructure and efficient analytic workflow to ensure success of program.
Supplement or develop key training so that all team members are speaking the same language and are able to derive the value from the data that is shared.
Socialize analytic successes that embrace data-driven methods and decision making.
Democratize data and the analytic process throughout all corners of the organization.
Build a cross-functional team of Analytics Advocates
One of the first steps in building an Analytics Advocate program is to establish a core team of people who will help scale the initiative throughout the organization. They will be the voices that amplify the need for analytic maturity. Analytics Advocates should be passionate about promoting data as a strategic asset, educating and empowering the workforce to be more analytically savvy, and fostering collaboration and alignment in all aspects of the business.
The most successful Analytics Advocate programs are multidisciplinary. They engage people from different areas of the organization – both producers and consumers of data – and include a subject matter expert who can ensure the data is being gathered and analyzed appropriately. Don't forget to involve:
- Executives: Consider early executive buy-in to support your team’s vision for organizationwide cultural change and a solid analytic strategy.
- IT: A critical partner if you are struggling with ease of data access.
- Training or HR Department: If education or upskilling is a current challenge.
- Clearly define your purpose, team goals, plans, deadlines and communication plans.
- Identify roles and designate a team lead.
- Create a collaboration space for easy team communication (e.g., set up a Confluence space, Teams or Slack channel).
- Have regular check-ins to track progress against goals.
- Host activities, events and meetups to stay engaged.
- Celebrate and share successes (more below).
- Your JMP account team has helped hundreds of organizations build stronger analytic cultures and can help you customize your program to your specific business objectives to ensure this program gets off on the right foot.
- Attend Discovery Summit to foster conversations to connect with other analytics advocates who may have faced similar challenges and who may be further along in their analytic journey.
- Use our library of customer stories and Analytics Advocate blog series to help paint a vision of success - both for your team and for stakeholders.
"I see a clear correlation between my analytic growth and the career opportunities I’ve been afforded."
Don Kent, Manager
Create a Clear Vision of Success
Identify challenges, build use cases and define metrics of success
Now that your team is in place, where do you begin to make this program a success? First, establish a baseline against which you can measure improvement. Then, focus on a core list of critical tasks that you know you can execute on a regular basis.
A quick win that benefits many people will demonstrate the need for strategic analytics and elevate the credibility of your team. One of the best ways to motivate is to solve a current challenge with a broad impact. Think of problems that, if solved with analytics, will address both a business need and a user need. Start with small, attainable goals that are not just good for one person or one group, but will be in the best interest of the entire organization once they are achieved.
- Identify and document your challenges, use cases and metrics of success.
- Use business metrics and goals to prioritize data projects.
- Think wide and broad (not big). Tackle quick wins that will have high visibility and broad impact. Don’t run the risk of not being able to deliver.
- Pilot use cases.
- Be vocal and transparent about how your goals and metrics align with the company values and mission.
- Look at your annual report to understand stakeholder concerns. For example, what are your R&D or manufacturing risk factors and how can they be improved with analytics?
- Don’t be afraid to look externally for inspiration.
"There are processes to support the application across all domains globally across hundreds and hundreds of teams."
Alex Pamatat, IT Solutions Manager, Advance Analytics
Streamline Your Analytic Process
Develop a data infrastructure and efficient analytic workflow
So you have the data. How do people get to it? You have tools. Do your people know how to use them? Until your teams have access to the right data at the right time and the skills to analyze that data, your investment is falling far short of its potential.
By developing an efficient analytic workflow - from accessing data to publishing and sharing results - you will help ensure analytic adoption and the success of this program. Streamlined workflows entice and empower others to make analytics central to their work.
- Audit the data pipeline: Gain a complete understanding of where your data is stored; how it can be accessed; who owns it; barriers for access, governance or permissions; and system requirements.
- Conduct interviews with subject matter experts to determine which data is important – and which is not. Also ask: What data is missing that would make their jobs easier? What challenges do they have? Where are the bottlenecks?
- Scale and productionalize your data workflow: Think through how you can make data access easier, especially for routine analyses.
- Extend JMP software's functionality using the JMP Scripting Language (JSL) to automate routine procedures, extend or create new procedures, and customize reports.
- Personalize your toolbar and easily create custom scripts for frequently used actions and repeat analysis.
- JMP's Action Recorder allows you to spend less time performing data cleanup and and interactively build a repeatable data prep workflow.
- From accessing and importing data to sharing your discoveries - you can easily optimize your analytic worfklow all in one platform with JMP's extensive suite of analytic capabilities.
"We're spending less time on accessing the data, and more on what's really important - decision-making."
Vasco Cachaco, Principal Six Sigma Process Champion
Educate and Upskill Your Employees
Supplement or develop key training programs
Training plays a critical role in developing an analytics culture that can drive change. Organizations should set their sights on enterprisewide, data-centric collaboration to solve problems - and it takes the right software combined with knowledgeable end-users to facilitate, even encourage, the use of analytics. Statistics education is powerful too - providing a foundation for applying methods effectively. Educated end-users will be more engaged with analytics projects and more likely to turn to data throughout their workflows. Some organizations rely on a centralized statistics group that serves all departments. But we recommend distributing statistical knowledge across the business to scale your ability to solve problems.
Just imagine how much more objective and transparent your organization’s decision making could be with all teams and stakeholders empowered to collaborate with data.
- Identify current knowledge gaps. Utilize our learning needs assessment.
- Connect with your HR and/or training department to see what educational opportunities are available.
- Make courses such as Statistical Thinking for Industrial Problem Solving part of promotion or career growth planning.
- Host lunch-and-learns or develop a mentoring program for cross-training.
- Learn the fundamentals of applied statistics with STIPS, a free online statistics course for anyone looking to build practical skills in using data to solve problems.
- Augment your organization's current training courses by incorporating STIPS into your internal training using our customizable teaching materials and flexible course delivery options.
- Take full advantage of our Statistical Knowledge Portal, an online glossary/encyclopedia of common statistical terms and analyses, combining concise explanations with examples and graphics to help you establish a firm foundation upon which to build statistical skills.
- Need custom training sessions? No problem. JMP offers in-depth and specialized training and certification to ensure you are getting the most from your JMP investment and driving career development.
- Connect with other scientists, engineers and business leaders in one of our many User Groups to learn and share best practices around growing analytics in your organization.
- Our extremely active community has thousands of JMP users and is supported by our entire JMP staff, including development, where anyone can ask questions and will receive verified answers quickly.
"I highly recommend STIPS for any organization that wants to enhance and expand their use of statistical tools in solving problems."
Pete Cannon, Senior Director, Product Quality and Engineering
Socialize analytic successes throughout the organization
Our customers consistently agree: The easiest way to overcome skepticism is to share proofs of concept that demonstrate how new statistical methods have saved your organization time and money.
By documenting and sharing your work across your organization and with leadership, you’ll be an effective advocate for the expansion of proven approaches that can save your organization time and money. And a bonus: You'll also gain recognition as a change agent within your organization.
- Maintain one place where anyone can see the value of your program at any time. Then share that project page and/or work dashboard widely.
- Take advantage of company channels for sharing projects, like blog posts, the intranet or a weekly newsletter.
- Give people access to an interactive dashboard that allows them to play with the data and learn at the same time.
- Speak up about successes in meetings.
- Ask to speak about your program at other teams' meetings, as well.
- Our Customer Reference Program is designed to help you share proofs of concept and highlight analytic successes that demonstrate how statistical methods or tools saved your organization time and money.
- Show off your work and share your analytic achievements with the rest of the JMP community by submitting an abtract for one of our Discovery Summit events.
"I've been able to demonstrate to leaders effectively that JMP is something that has a huge benefit."
Jon Armer, Formulation Lead Senior Scientist
Drive Decisioning at Scale
Democratize data and the analytic process
Here’s a winning strategy: Give more people access to organizational data and provide them with the competencies to analyze it. When an organization chooses to democratize data, the bottlenecks disappear. The data siloes crumble. Teams start to uphold decisions based on facts, not opinions.
Ultimately, the culture shifts toward collaborative analytics across business units and job functions. People learn how to get the data they need and how to make sense of it. And that becomes a competitive advantage.
Sound lofty? Yes. To accomplish this you’ll need a clear, coordinated strategy and focused investment. You’ll need to maintain a laser focus on consistent measurement, continuous improvement, and constant communication around best practices.
But your data journey will be worthwhile when you see empowered colleagues performing self-service analyses – independently and accurately – broadening the impact of data, guiding new lines of questioning and problem solving, and leaving you with more time for strategic initiatives.
- Ask: What teams have a lot of data but are not data savvy? And how can they get the training they need?
- Identify the teams who typically resist change. Figure out how to help them get a quick data win.
- Host lunch-and-learns featuring data fundamentals.
- Document best practices by group.
- Take advantage of JMP's many customized learning sessions and resoures that will help you and your organization fully realize your analytic potential.
- Connect with others in our extensive community or in one of our many user groups to learn best practices on driving analytic growth in an organization.
"Once we made analytics more a part of the problem-solving culture, we actually did see problems beginning to subside."
Julia O'Neill, Founder & Principal Consultant, Direxa and former Director of Engineering